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How SMS Matka Handles Your Account Data

We collect only what's needed to run your account — your login details, your bKash, Nagad or Rocket transaction reference, and basic device data when you open the lobby.

Account Data HandlingPayment Info SafeguardsCookie Use ExplainedYour Data Rights
SMS Matka How SMS Matka Handles Your Account Data
DATA HANDLING PRACTICES

How We Protect Your Account Information

Keeping your account data in order isn't a separate task from running the lobby — it's part of how deposits get matched, withdrawals get checked, and your login stays yours. Below is what we actually do with registration details, wallet references, cookies and session records, and how to reach us if something needs updating or removing.

Account Data Handling We keep your registration details, wallet reference numbers and transaction history tied to your account only for as long as needed to run your balance, confirm deposits and resolve withdrawal checks.
Cookie Use On Site Cookies on SMS Matka remember your session so you don't need to log in again every page, and they help us see which slot rooms or live tables you open most often.
Account Security Steps Login attempts and device details are checked against your saved history, and unusual activity, like a login from a device we don't recognise, can trigger extra verification before you deposit or withdraw.
Requesting Data Changes If your registered number, name or wallet details change, or you want an old login session closed, tell our support channel and we'll update or remove that record from your account file.
REACH OUR TEAM

Privacy Questions And Contact Paths

Questions about your data don't need a formal complaint process — they go through the same support channel you already use for account help. Whether it's about a bKash reference stored against a deposit, a Nagad withdrawal check, or how long we keep your login history, our team can walk you through what's on file and what happens next.

Account Help Channel Message our account help channel from inside your dashboard when you want to ask how we use your bKash, Nagad or Rocket transaction details, or how long we keep your login history.
Payment Data Queries If you spot a payment record that looks wrong, or want to know why a wallet reference was stored against your account, our support team can walk you through what's on file.
Data Request Contact To ask for a copy of your account data, request a correction, or flag a concern about how your information is handled, contact us through the same channel you use for account support.

Common Questions About Your Data

Here are the questions we get most from account holders about how SMS Matka handles personal and payment data. If your question isn't covered below, our support channel can walk through the specifics of your account.

We only pass wallet reference data to the payment provider itself to confirm a transfer cleared. We don't sell this information, and access inside SMS Matka is limited to verification and support staff.

We keep transaction and login records only as long as needed for balance checks, withdrawal verification and support queries. Retention periods can vary depending on your local law and eligible region.

Yes — contact our support channel from your dashboard and tell us what needs changing or removing. We'll confirm your identity first, then update or close out the record on file.

We use cookies mainly to keep you logged in and to remember settings like which slot rooms or sportsbook markets you check often. Blocking them in your browser may affect how the lobby loads.

We store only the wallet reference and transaction identifier needed to match a deposit or process a withdrawal — never your wallet PIN or password. That stays inside your bKash, Nagad or Rocket app.

Reach out through the account help channel inside your SMS Matka dashboard. Our support team can explain what data we hold, how it's used, and how to request a change or a copy.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.